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CITI Bank New Recruitment 2016 (Last date: 25 May 2016)

Company Name : Citi Bank
Company Website : www.citibank.com
Designation : Associate/Senior Associate -(NonTechnical)
Qualification : Any Graduates
Experience : 0 – 3 Yrs
Location : Mumbai
Salary : As Per Industry
Job Description :
Core Responsibilities:
>>Ensure Customer service excellence by:
>>Displaying complete onus to the customers query/problems
>>Delivering service with requisite Courtesy and Accuracy
>>Nil Defects (100% adherence to product and process)
>>Ensuring Nil Customer complaints
>>Ensuring excellent SLS scores
>>Escalating/highlighting customer problem incidences
>>Adherence to service and sales compliance
>>Cross Selling/upselling on set products (assets and liabilities products)
>>Ensuring Process efficiency by achieving set targets of call quality
Apply Mode : Walk-In
Walk-Date : 13th to 25th May 2016
Walk-In Time : 10 AM to 12 PM
Venue :
Citibank, B6 Building(North Wing),
7th Floor Nirlon Knowledge Park,
Next to HUB Mall,
Goregaon East, Mumbai-400063.
CITI Bank New Recruitment 2016 (Last date: 25 May 2016) Reviewed by Maddali Laxmi Swetha on May 14, 2016 Rating: 5

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