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Trigent Software Limited

 Trigent Software Limited!


This is an opportunity with our MNC client in Bangalore.


Designation: Tech Support Engineer


Experience: fresher


Education Criteria: 

Any graduates


Skills: 


Excellent Communication Skills

Proactively communicating with various teams within the client.

Attention to detail and ability to multi-task.

Should be flexible to work in night shifts & rotational Shift 

Should be interested to work for a BPO

Experience in an International call center also preferred.

Providing excellent customer service support to customers during every single interaction

Resolving technical issues (hardware and software) from incoming internal or external businesses and end user's contacts Assisting end users to avoid or reduce problem occurrences

Taking client system on remote and resolving the issue

Escalation and reproduction of technical issues for the development team

Troubleshooting Hardware / Networking/OS related queries of our global customers


Salary: up to2.8 Lpa


Interview Location: Bangalore


Work Location: Bangalore


Interview Mode: Face to Face


PAN Card is mandatory 


Those interested, kindly send your updated CV to tejasree_j@trigent.com 


Salary:INR 50,000 - 2,75,000 P.A.


Industry:BPO / Call Centre / ITES


Role Category:Voice


Role:Associate/Senior Associate -(Technical)


Employment Type: Permanent Job, Full Time


Keyskills


International Call Center BPO Customer Service Technical Support Service Desk Calling MNC Hardware Networking Hardware Troubleshooting Communication Skills


Desired Candidate Profile


Please refer to the Job description above


Company Profile:


Trigent Software Limited


Trigent Software Ltd

Trigent is an offshore software development and application development company that specializes in creating world-class technology solutions and custom applications for software companies, enterprises, and online business customers. Trigent is a SEI CMM Level 4 and ISO 9001:2000 certified Software Services Company head quartered in Boston, USA. Trigent has attained Microsoft Gold Certified Partner status with its high degree of competency in Microsoft technologies



Trigent Software Limited Reviewed by Deepu Naidu on July 26, 2017 Rating: 5

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